EMA Mortgage Operations Consultation

Expert Mortgage Assistance provides mortgage lenders with an efficient solution for their business problems. Our solution is marked by strict adherence to regulatory requirements and guaranteed loan closing times. Our team of mortgage professionals are well endowed with the knowledge of industry best practices and so are always positioned to help you overcome any business challenges. As a premium mortgage outsourcing service partner, we assess changing business trends, customer demands and technological advancements of the mortgage industry to develop a fitting consultation process for our clients.

The mortgage operations consultation offered by EMA enable mortgage lenders to:

  • Ramp up the efficiency of their loan approval process with streamlined workflows
  • Improve the profitability of their business with GSE regulations compliant services
  • Improve the pace of loan closing times with a diligent back office support structure

From loan processing to property appraisal, title services, underwriting, closing and post-closing, our dedicated mortgage operations consultation process helps you find opportunities for improving the productivity of your loan approval process.

Our Mortgage Operations Consultation Process

Review Of Existing Operations

We perform a comprehensive review of your loan approval process to identify process redundancies and inefficiencies. The objective is to identify opportunities for improvement. Based on our assessment of your operations, we recommend changes that directly impact your productivity and profitability. Our project managers estimate the required resources technology infrastructure, back office support personnel and work schedule to help you meet this.

Identification of Operational Challenges

We identify business challenges that can range from difficulties in handling customer documentation to delays in property appraisal, title process and risk management functions. Following an empirical evaluation of these challenges, we create a plan to make modifications and implement enhancements to your loan approval process. Our evaluation of your business challenges enables us to deliver concise solutions to resolve them.

Evaluation of Costs per Closed Loan

Our mortgage experts record escrow charges, closing fees, costs of property appraisal along with operational costs such as employee remuneration to determine the costs incurred by your company after loan closing. By calculating the loan to cost ratio of every loan portfolio we help you understand the levels of risks involved in financing loans. This process also helps us identify areas to reduce your operational costs.

Outcome of Our Mortgage Operations Consultation Process

Detailed Understanding of Opportunities for Improvement

Our comprehensive consultation process prepares you to implement changes that will boost your productivity levels, thereby reducing loan closing times. It also readies you for future business trends and plan changes to ramp up your back end processes.

Process Streamlining

We make your daily business tasks faster and more effective by deploying measures to avoid mistakes in loan documentation and information verification processes. We leverage customized software suites and the best practices of project management to make your loan approval process more efficient.

Reduction of Operational Costs

By saving the overall time taken in the loan approval process, we also help you save operational costs. Our consultation process directly impacts the profitability of your business

Our operations consultation process at Expert Mortgage Assistance has helped us grow organically to become the trusted service partner of top US mortgage lenders. We offer a wide range of mortgage solutions and back office support for lenders to ensure their business grows along with ours