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VA Loan Services

Outsource VA Loan Services

Our back-office support for VA loans is designed to help lenders improve turnaround times and information accuracy

Expert Mortgage Assistance provides comprehensive back-office support for lenders approved by the United States Department of Veteran Affairs (VA) to issue VA loans. We assist lenders to speedup the loan issuing process for veterans, service members and eligible surviving spouses of veterans, in keeping the guidelines of Department of Veteran Affairs. From eligibility checks to credit checks, determination of funding fees and property verification, we follow an exhaustive multi-step review and verification process to ensure high level of process accuracy and excellence.

We combine the expertise of our mortgage professionals with modern day CRM technologies to drive excellence in your VA mortgage loan process. Our task entails undertaking the responsibility of report generation, document verification and generation of the loan term sheet. It’s because of our all-round specialization that our clients always prefer to outsource VA loan services to us.

Our End-to-End VA Loan Services

Pre-Qualification Services

VA loans enable eligible veterans to buy a primary home without the need for any down payment. We collect and document basic information like the income, credit history, service tenure, and employment history. We create the profile of the applicants based on the information received in the pre-qualification process and document it effectively for the mortgage underwriting process. We also draft a pre-qualification letter that gives the customer a ballpark price range for house hunting.

Pre-Approval and Application Services

Our pre-approval back-office support process entails the systematic collection of supporting information from the eligible veteran. We collect W-2 statements, copies of government-issued photo I.D, federal tax returns, FICO credit score statements and income statements along with the completed and signed VA loan application. We determine the debt to income ratio of the customer and verify the integrity of all the information supplied by the customer in the Pre-Approval process. We digitize the information by feeding it onto the CRM systems. Aside from this, we collect missing information in the application or cross-check for inaccuracies.

Certificate of Eligibility

Most VA approved lenders help veterans get a Certificate of Eligibility(COE), a document that validates their eligibility for a VA loan. We take charge of this process by providing you with all the necessary back- office support for COE generation. This includes collection and verification of the statement of service, DD form 214 and NGB forms, all of which document the service time period and discharge dates of the veteran. We meticulously scrutinize all information like SSC number, name, date of service and details of the headquarters that has endorsed the information of the veteran.

Property Inspection and Appraisal

As an experienced VA loan services company, we provide you with robust back-office support for property appraisal requirements. We assist the property appraisal process by maintaining and furnishing vital property information like area, location, ownership history and title information. Upon the completion of the inspection and appraisal, we prepare the property appraisal report, purchase agreement and accurate property information to the underwriter. Our multi-tier verification steps and a high-level focus on accuracy of all the information received during the property appraisal process ensures that the underwriter is working with the most complete information at all times.

Loan Closing Services

Our panel of mortgage experts are well trained on all the vital skill sets and resources to cater to the needs of the closing support requirements of the clients. Upon the completion of the underwriting process, we draft disclaimers and prepare detailed loan terms and conditions to dispatch to the customer. We also define and create invoices for loan closing charges and compile the loan closing package. Details like the loan amount, payment terms, interest rates and expected monthly payment structure are supplied to the customer. As a premium VA loan services company, we ensure lenders get end-to-end back-office support in processing VA loans.

Why Outsource VA Loan Services to Expert Mortgage Assistance?

We bring a great mix of highly trained mortgage professionals and a well-established process to develop VA loan processing services. Our procedures are designed to eliminate process based errors while ensuring high levels of information accuracy. We ensure all of this in strict adherence to federal guidelines. As a specialized VA loan services company, we make sure your reputation as a customer-friendly lender gets a boost.

Here are some of the benefits that you get with our comprehensive back-office support for VA loans:

  • 10 years of experience in providing back-office support for VA loans
  • Access to 1000+ highly experienced mortgage professionals
  • Robust one stop solution for your VA loan process requirements with stringent SLAs
  • Meticulous adherence to guidelines for VA loans
  • Detailed multi step information verification process to ensure full accuracy
  • Up to 40% reduction in per employee operational cost
  • Up to 30% reduction in TAT, leveraging global delivery centers
  • 100% data confidentiality and back up support
  • Flexibility to scale support levels up to 50% during peak work loads

Looking for a VA Loan services company to drive efficiency in your VA loan process? Outsource VA loans back-office support to Expert Mortgage Assistance for unmatchable levels of efficiency.

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