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In a post-pandemic new year, the mortgage market is expected to witness gradual growth in the number of homebuyers, listing prices, rents, and lending rates. It would be a busy year ahead for lenders as more sellers would enter the market to meet growing buyer needs. But the opportunities will also set a new bar for operational resilience, forcing lenders to step up, evaluate, and fine-tune their workflows to meet market demands. Significant Mortgage Trends…

The mortgage industry is undergoing sweeping changes on operational front. This stems as a direct consequence of the unrestrained competition in the industry and the growing need for lenders to adhere to stringent compliance requirements. The demand for higher operational efficiency and improved customer service is causing lenders to replace their antiquated business processes and complex legacy systems with innovative technological solutions like automation. In fact, automation today is an integral part of industry-leading lenders…