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Mortgage BPO

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The mortgage industry is in a precarious situation with the current economic downturn. Mortgage rates are highly volatile. Anticipation of an aggressive interest rate increase by the Federal Reserve and the rampant trade-off of mortgage-backed securities resulted in frequent spikes in mortgage rates. Lenders cannot afford to lose sight of the shifting market trends and improvise their business strategies accordingly. It is not the time to get bogged down by unorganized and siloed process frameworks…