How We Work - Expert Mortgage Assistance

Expert Mortgage Assistance enriches the mortgage loan approval process of lenders by providing them with a reliable and robust mortgage outsourcing process. We have over 10 years of experience in helping lenders optimize their business process with innovative and streamlined workflows. Our unique back office support process adds value to your loan approval process by ramping up its pace and accuracy.

We have a proven track record of improving the operational efficiency of mortgage lenders with our efficient mortgage outsourcing process.

Our Five Stage Mortgage Outsourcing Process

Contact and Planning

You can touch base with us by filling out our ‘Contact us’ form and arranging for a call back. Our mortgage experts will reach out to you to initiate the outsourcing process. We provide you with consultation over the phone regarding our plans and pricing models. We provide our clients with the flexibility to choose between customized pricing models that are best suited for their organizational requirements.

Understanding of Requirements

We work closely with you to understand your business challenges and goals. We give you estimates based on these requirements ensuring that you get the maximum value for money. Upon receiving your approval to deliver our services we create an implementation plan based on an in-depth understanding of your requirements. We plan workflows resource allocation and create a blueprint for pilot project (if required)

Pricing Agreement

We draft a proposal containing our pricing model in a way that helps you get the best deal from us. We prepare agreements and take signatures of your decision making authority to confirm our association with you as your premium service partner. We establish SLAs and other agreements for the deployment of the outsourcing process

Project Initiation

We deploy our team of mortgage professionals and initiate training programs to get them on board. All the workflows and required personnel are deployed and we begin the process by providing you support with the loan origination process.

Process Execution

We establish reporting functions and a feedback channel to set up quality parameters. Thereafter our team of mortgage experts take charge of your loan approval workflows. We enhance our workflows based on an ongoing feedback system from your project managers and internal quality audit teams.

Choose our premium back office support solutions to leverage the competitive advantage over your competitors. Reach out to us today to receive your personalized quote