Mortgage Processing Outsourcing Services made Faster, Easier & Better

Expert Mortgage Assistance (EMA), a division of the Flatworld Solutions group, commits itself to making mortgage process outsourcing faster, easier, better, and more economical than ever before. We have over 10 years of experience in providing mortgage processing support services to blue-chip financial institutions in the areas of mortgage processing, underwriting, closing, post-closing, and title services. Today we serve more than 200 financial institutions of all sizes, including two of the world’s top-tier mortgage lenders.

20 plus years in business icon
20 +

Years in Business

Icon for \$500 million plus annual loan processing
$ 500 M+

Loan Processing Handled Annually

Icon for 250 plus happy customers in the US
250 +

Happy Customers Across the US

500 plus dedicated mortgage specialists icon
500 +

Dedicated Mortgage Specialists

Membership &
Certification
20+

Years of experience

Our Automation Solutions

MSuite - Mortgage Automation, RPA Tool

MSuite is an automated solution that eliminates the need for lenders to rely on human intervention for indexing documents and validating data, thus making loan processing a lot more efficient, time-saving, and cost-effective.

Watch this video to know how it simplifies work and brings a host of benefits to lenders.

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Compliance & Partners

Our processes are built to align with US mortgage regulations, including CFPB, FHA, Fannie Mae, and Freddie Mac guidelines. We ensure data security with ISO-certified systems and adhere to industry standards like TILA, RESPA, and ECOA—partner with us for seamless operations backed by robust compliance and regulatory expertise.

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compliance partner
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Client Testimonials

I just have to tell you that the Flatworld team has been a huge asset to myself and our team. They caught on very quickly to our fast paced everyday needs. I have been able to delegate many tasks to the team that has truly allowed me to gain capacity in other areas of management. This past week, I was on vacation and I came back to work like I never left! It was certainly a peace of mind for me and allowed me to enjoy my vacation that much more. I really hope that Flatworld will allow the same team to be a long term solution for us and I just want to say thank you!!

- Business Support Manager
A Leading Home Mortgage Company, NJ, USA.

Useful Resources

Case Study

Transforming Underwriting Efficiency for Mortgage Lenders


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Case Study

A Success Story of Real Automation: Enhancing Document Indexing for Faster Loan Processing

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Case Study

Streamlining Loan Boarding System Challenges With Automated Msuite Solution

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Frequently Asked Questions

Data conversion refers to changing data from one format to another. It plays an important role in moving information between different systems or databases and adapting data for new applications. It's crucial for making the data more accessible, usable, and compatible.
We provide most data conversion services, including PDF conversion, document indexing, word-to-HTML conversion, XML conversion, Document scanning, and document formatting.
Due to the complex software used, maintaining the quality of data conversion is expensive. Automated and manual checks are performed to ensure everything is done accurately, and some clients have definite standards for the data, which are used to create impeccable data sets.
Data breaches are especially worrying, particularly when confidential information is involved. We take many steps, such as data encryption, secure methods of transferring data, restricted access control, and compliance with legal requirements.
Market Report

Top Mortgage Trends and Predictions for 2025

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Market Report
  • Market trends affecting lenders and brokers.
  • Emerging technologies like AI in mortgage processing.
  • Insights on regulatory updates.
  • Key performance benchmarks.
Supercharge Your
Mortgage Operations Today!

Ready to reduce costs, improve efficiency, and stay 100% compliant? Partner with us for seamless mortgage processing solutions tailored to your needs. Click below to schedule your free consultation!

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